At Five Star All American Cleaning Solutions, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our services or interacting with our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us, including but not limited to:

• Contact Information: Your name, email address, phone number, and mailing address.
• Payment Information: Credit card details or other payment methods used for service payments (processed securely by third-party providers).
• Service Details: Information related to the services you request, such as the type of cleaning service, your address, and specific cleaning preferences.

We may also collect non-personal information, such as:

• Usage Data: Data about how you interact with our website, such as IP addresses, browser type, and operating system.
• Cookies: We use cookies to enhance your experience on our website. Cookies help us understand your preferences and improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To fulfill your cleaning service requests, communicate with you about appointments, and process payments.
• To Improve Our Website and Services: To analyze website usage and improve the overall customer experience.
• Marketing and Promotions: To send promotional offers, newsletters, or other marketing communications (you can opt-out of these at any time).
• Legal Compliance: To comply with legal obligations or enforce our terms and conditions.

3. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We use reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• With Service Providers: We may share your information with trusted third-party vendors who assist in providing services, such as payment processing or email marketing.
• Legal Requirements: If required by law or in response to legal processes, we may disclose your information to comply with regulations or protect our rights.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we update or correct any inaccurate information.
• Deletion: You may request the deletion of your personal information, subject to certain limitations.
• Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us at info@fivestarcleansolutions.com.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Five Star All American Cleaning Solutions
Email: info@fivestarcleansolutions.com